Facebook Account, Page & Group Recovery and Unban

Often we can appeal it, but it depends on the facts. If the ban followed a copyright or intellectual property claim, a trademark complaint or a wave of user reports, we read the notice, check who filed it and whether the claim is valid, and prepare the appeal, a counter-notice or a retraction request for content you own or are licensed to use. We do not help restore access to publish infringing content, and Meta decides every case.

Yes. Respect Network has an official partnership with Meta and managerial-level access, so eligible account, Page and Group cases are handled through an official representative. We still verify that you own what you want recovered, we never ask for your password, and the outcome of each case remains Meta’s decision.

Often it can, but the decision belongs to Meta. A hacked account that still has a working email or phone number usually has the best path through facebook.com/hacked. A disabled account depends on the reason Meta gave and on whether an appeal is still open. We review what happened, tell you which route fits, and prepare the appeal and evidence. We cannot promise an outcome or a timeline.

A hacked account is one where someone else has changed your password, email or phone number. A locked account is held back for a security check, often an identity-confirmation step. A disabled account has been removed by Meta, usually for a suspected policy or Community Standards violation, and normally comes with an appeal option for a limited time. Each has a different process, so we identify which one you are in before filing anything.

Meta may ask for a video selfie or a government ID to confirm who you are, and the check can fail for reasons such as lighting, a name mismatch or a photo that does not match your ID. We look at what you submitted, correct what we can, and prepare a cleaner, consistent submission. Meta decides whether the check is passed, and repeated failed attempts can slow things down, so we advise before you retry.

It can be harder, but there are routes. We start with the old email and phone number, any device or browser still logged in, and your login history. A device that has logged in before is often the strongest signal Meta has. If none of these exist, the identity-confirmation route is usually the remaining option, and we prepare it carefully.

We work out whether the issue is lost admin access, a restriction, an unpublished Page or a dispute over who owns the Page inside Meta Business Suite. Then we assemble the Page admin history, business registration, domain or email ownership and, where relevant, ad payment records, and send the case through Meta’s Business Support and appeal channels. Meta makes the final call on each case.

If you were the admin or creator and lost access, or the group was removed or archived, we gather what shows your role and the group’s history, then use the available appeal and support routes. Groups with other active admins are often easier because Meta’s tools let current admins restore roles. Where nobody holds admin rights, we explain what evidence helps and what is simply not recoverable.

We handle these as appeals, not workarounds. An ad account restriction or a disabled Business Manager usually follows an Account Quality flag, a payment problem or a policy review. We read the notice, check your Account Quality status, assemble business and payment evidence, and submit a clear appeal. We do not try to open replacement accounts to bypass a restriction, which would break Meta’s rules and often makes things worse.

Sometimes, not always. A permanent ban means Meta has made a serious determination. If the appeal window is still open, or if there are strong grounds to believe the decision was a mistake, we prepare the appeal. In limited cases involving content decisions, the independent Oversight Board may accept a case, but it takes very few and we cannot promise access. We never advise creating new accounts to evade a ban, because that breaks Meta’s rules.

No. We never need your Facebook password and you should never send it to anyone, including us. We work from documents, screenshots, support tickets and the information you give us about the account. Be careful of anyone offering recovery for a fee who asks for your login details.

Yes. We help only with accounts, Pages and Groups that you own or have clear rights to. We verify ownership before we begin, and we decline requests to access someone else’s account, for example a former partner’s, a competitor’s or an account you cannot show any connection to.

We cannot guarantee recovery or any timeline. Every decision is Meta’s. Payment on success may be available to eligible cases; we may ask for an escrow or deposit, and clients outside the US pay through escrow or a deposit. We assess your case first and confirm the route and the terms in writing before we start.

Common ones: submitting the same appeal over and over, creating new accounts after a ban, changing details on a compromised account in a hurry, paying anyone who claims to be a Meta employee, and using a different name or photo on your ID check than the one on the account. Stop and send us the details first, and we will plan the order of steps.