Respect Network LLC
www.respectnetwork.com
Effective Date: March 12, 2026 
2212 N 2nd St, STE 100, Richmond, KY 40475 
+1 (859) 667-1073  |  info@respectnetwork.com

1. Agreement to Terms

These Terms and Conditions of Service (“Agreement”) constitute a legally binding contract between Respect Network LLC, a Kentucky limited liability company (“Company,” “we,” “us,” or “our”), and any individual, entity, or organization (“Client,” “you,” or “your”) that accesses, uses, or engages the services offered through www.respectnetwork.com (the “Site”).

By submitting a URL for review, executing a Service Agreement, making any payment, or otherwise engaging our services, you confirm that you have read, understood, and agree to be legally bound by this Agreement in its entirety. If you do not agree to any provision of this Agreement, you must immediately cease use of our Site and services.

This Agreement applies to all services offered by Respect Network LLC, including but not limited to Content Removal, Content Suppression, Digital Press Release, Editorial Interviews, Media Placement, Wikipedia Services, Google First Page Control, Cyber Investigation, and Social Media Removal.

2. Definitions

For purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

• “Content Removal Service” means any service by which the Company facilitates the removal, de-indexing, or deletion of specific URLs, articles, posts, reviews, or digital content from third-party online platforms or websites.
• “Suppression Service” means any service by which the Company works to displace negative or damaging content from the first page of search engine results through the strategic creation and placement of positive, authoritative content.
• “Content Licensing Rights” means the rights obtained by the Company from third-party website operators or content publishers to update, modify, or delete specific content, which rights are contingent upon the Client’s timely and full payment of all applicable fees.
• “Removal Confirmation” means written or electronic notice provided by the Company to the Client confirming that specific content has been successfully removed from its source URL.
• “72-Hour Payment Window” means the mandatory payment period commencing upon delivery of a Removal Confirmation, within which the Client must remit full payment for Content Removal Services.
• “Upfront Fee” means the non-refundable deposit of thirty-five percent (35%) of the total agreed service fee, required prior to commencement of Suppression Services.
• “Web Property” means any digital asset created by the Company on behalf of the Client, including but not limited to websites, microsites, social profiles, press releases, editorial features, and media placements.
• “Service Agreement” means the individualized written agreement executed between the Company and Client detailing the specific scope, fees, and timelines applicable to a particular engagement.

3. Service Eligibility and Right to Refuse

Respect Network LLC reserves the absolute right, in its sole and reasonable discretion, to decline, suspend, or terminate services to any prospective or existing Client for any lawful reason, including but not limited to:

• Requests to remove, suppress, or alter content that is factually accurate and serves a legitimate public interest;
• Requests that, in the Company’s assessment, involve content protected by court order, regulatory mandate, or applicable law;
• Clients who are the subject of active criminal investigations, indictments, or criminal proceedings where service engagement could facilitate obstruction or deception;
• Clients whose stated or apparent objectives conflict with applicable federal, state, or local law, or the ethical standards governing the Company’s operations;
• Clients who provide materially false, misleading, or fraudulent information in connection with an engagement;
• Situations where the Company determines, in good faith, that providing services could expose it to legal liability or reputational harm.

Refusal of service does not give rise to any claim, cause of action, or liability against Respect Network LLC. Any Upfront Fee paid for a service that the Company subsequently declines to perform will be refunded in full within ten (10) business days.

4. Content Removal Services

4.1 No Upfront Payment Model

For Content Removal Services, Respect Network LLC operates on a performance-based payment model. No upfront fees are charged. The Client’s obligation to pay arises exclusively upon the Company’s successful removal of the specified content from its source and delivery of Removal Confirmation.

4.2 The 72-Hour Payment Obligation

CRITICAL PAYMENT OBLIGATION: Upon receipt of Removal Confirmation, the Client is legally obligated to remit full payment within seventy-two (72) hours. Failure to do so constitutes a material breach of this Agreement and triggers immediate consequences as described in Section 4.4.

The 72-Hour Payment Window commences at the time the Removal Confirmation is delivered to the Client’s registered email address or communicated through any agreed communication channel. Time is of the essence with respect to this obligation.

The Company requires timely payment to fulfill its operational obligations, including compensating third-party site operators, publishers, and intermediaries who were involved in or facilitated the content removal process. The contingency-based model depends entirely on prompt Client payment to remain viable and sustainable.

4.3 Accepted Payment Methods

Accepted payment methods will be specified in the individual Service Agreement. Payment must be received in cleared funds within the 72-hour window. Initiation of a wire transfer or electronic payment does not constitute receipt; cleared funds must be confirmed within the stipulated window.

4.4 Consequences of Non-Payment — Content Licensing Rights Revocation

The Company obtains Content Licensing Rights from third-party website operators, publishers, and platform administrators as part of its content removal process. These rights — including rights to update, modify, and delete specific content — are maintained by the Company conditional upon the Client’s full and timely payment.

NON-PAYMENT DEFAULT: If the Client fails to remit full payment within the 72-Hour Payment Window, the Company will be unable to maintain its Content Licensing Rights with the relevant third-party site owner or operator. As a direct consequence, the site owner or operator will reassert their independent rights over the content, which may result in the content being republished, restored, or reposted at the third party’s sole discretion. The Company bears no liability for such republication, as it results solely from the Client’s breach of this payment obligation.

The Client acknowledges and agrees that:

• The Company does not control third-party site owners’ decisions following the expiration of Content Licensing Rights;
• The Company does not itself repost, republish, or restore removed content — any such action is taken exclusively by the independent third-party site owner;
• Once Content Licensing Rights are revoked due to non-payment, the Company has no obligation to re-engage or renegotiate those rights on the Client’s behalf without a new Service Agreement and separate payment;
• The Client waives any claim against the Company arising from the restoration of content that results from the Client’s own failure to pay within the 72-Hour Payment Window.

4.5 Removal Guarantee

Respect Network LLC guarantees that upon successful removal of content and receipt of full payment within the 72-Hour Payment Window, the Company will maintain its Content Licensing Rights and take all commercially reasonable steps to ensure the removed content is not restored. This guarantee is expressly conditioned upon timely payment and remains valid for the duration specified in the individual Service Agreement.

This guarantee does not apply where content restoration results from: (i) Client’s failure to pay within the 72-Hour Payment Window; (ii) court order or government mandate requiring restoration; (iii) a change in the third-party platform’s policies beyond the Company’s control; or (iv) new content published by a separate third party covering the same subject matter.

5. Suppression and Search Engine Management Services

5.1 Scope of Suppression Services

Where direct content removal is not feasible — including but not limited to content published on government websites (e.g., U.S. Department of Justice, Securities and Exchange Commission), regulatory databases, court record repositories, Wikipedia, and other high-authority platforms — the Company offers Suppression Services designed to displace negative content from the first page of major search engine results.

Suppression Services include the strategic creation and placement of positive, authoritative content across high-domain-authority web properties, including editorial features, press releases, personal and brand websites, social profiles, and other web assets (collectively, “Web Properties”).

5.2 Upfront Fee Requirement

Suppression Services require a non-refundable Upfront Fee equal to thirty-five percent (35%) of the total agreed service fee, payable prior to commencement of any work. This Upfront Fee covers the direct costs of content creation, web property development, media outreach, and platform placement fees incurred by the Company on the Client’s behalf.

The remaining sixty-five percent (65%) of the total fee is due upon achievement of the agreed suppression milestone as specified in the individual Service Agreement, or on a schedule mutually agreed upon in writing.

5.3 First Page Suppression Guarantee

The Company guarantees first page suppression of the identified negative content on major search engines (Google, Bing, and Yahoo) within the timeline specified in the individual Service Agreement, subject to the conditions set forth in this Section.

In addition to first page suppression, the Company will use commercially reasonable efforts to achieve second page displacement of negative results, though second page displacement is pursued on a best-efforts basis and is not subject to a guarantee or refund provision.

5.4 Refund Policy for Suppression Services

If the Company fails to achieve first page suppression of the identified negative content within the agreed timeline, the Client shall be entitled to a full refund of all fees paid, including the Upfront Fee, provided that:

• The Client has cooperated fully with the Company’s reasonable requests for information, approvals, and access;
• The Client has not taken any independent action that materially interfered with the suppression strategy, including publishing negative statements about themselves or their brand;
• The targeted negative content has not been duplicated, mirrored, or republished on additional platforms by third parties during the engagement period;
• The refund claim is submitted in writing within thirty (30) days of the agreed deadline for first page achievement.

Refunds will be processed within fifteen (15) business days of the Company’s written confirmation of refund eligibility.

6. Digital Press Release, Media Placement, and Editorial Interviews

6.1 Guaranteed Placement

The Company guarantees publication of Digital Press Releases, Media Placements, and Editorial Interviews on the media outlets, platforms, or publication tiers specified in the individual Service Agreement. Fees for these services are earned upon confirmed publication and are non-refundable once placement is achieved.

6.2 Post-Publication Removal by Third-Party Outlets

The Company’s guarantee extends to initial publication and reasonable efforts to maintain placement. However, the Company does not control the editorial, legal, or policy decisions of third-party media outlets. In the event that a third-party outlet independently removes, edits, or unpublishes content after successful placement, the Client’s fees for the completed placement are not subject to refund.

In such circumstances, the Company will use commercially reasonable efforts to secure a replacement placement of equivalent or greater authority at no additional cost to the Client, provided the removal was not caused by: (i) the Client’s own conduct; (ii) a legal claim or court order initiated by a third party against the Client; or (iii) the Client’s provision of false or misleading information used in the content.

6.3 Content Accuracy and Client Responsibility

The Client represents and warrants that all information, statements, credentials, claims, and biographical details provided for use in press releases, interviews, and media placements are true, accurate, and not misleading. The Client indemnifies and holds the Company harmless from any claim, liability, or damages arising from inaccurate, false, or defamatory content submitted by the Client.

7. Wikipedia Services

7.1 Scope

The Company offers Wikipedia Services including the creation of new Wikipedia articles and the editing or updating of existing Wikipedia entries, subject to Wikipedia’s editorial guidelines, notability standards, and community review processes.

7.2 Notability Prerequisite

Wikipedia operates under strict editorial notability standards. A new Wikipedia article or significant expansion of an existing article requires that the subject have demonstrable, verifiable notability as evidenced by coverage in independent, reliable, third-party sources. Qualifying sources include, but are not limited to, features in major publications (e.g., Forbes, USA Today, Entrepreneur, Inc.), broadcast media interviews, academic citations, and editorial interviews published in recognized industry outlets.

IMPORTANT: If the Client does not yet have sufficient notability credentials to satisfy Wikipedia’s editorial standards, the Company will not guarantee Wikipedia publication until the required web presence has been established. In such cases, the Company will first develop the Client’s digital authority through its Web Property creation services, Digital PR, and Editorial Interview services before proceeding with Wikipedia submission.

7.3 Publication Guarantee Conditions

The Company guarantees Wikipedia article creation or approved editing only where the Client meets the notability prerequisites described in Section 7.2, either prior to engagement or through the Company’s own Web Property development services. Where the Company is engaged to build notability prerequisites before a Wikipedia submission, timelines and fees for both phases will be specified in the individual Service Agreement.

The Company does not guarantee publication timelines on Wikipedia, as final approval is subject to Wikipedia’s volunteer editorial community. However, the Company guarantees submission of a compliant, policy-adherent article and will respond to any editorial objections, revision requests, or deletion reviews throughout the agreed engagement period.

8. Google First Page Control

Google First Page Control services operate under the same framework as Suppression Services described in Section 5. The Company guarantees that, within the timeline specified in the individual Service Agreement, the Client’s Google first page results will reflect a majority of positive, controlled content created and managed by the Company.

This service includes the creation and optimization of Web Properties designed to rank on the first page of Google search results for the Client’s name, brand, or designated search terms. The 35% Upfront Fee, guarantee terms, and refund policy described in Section 5 apply equally to Google First Page Control engagements.

9. Social Media Removal Services

9.1 Scope

Social Media Removal Services are designed to assist Clients in addressing the following categories of harmful social media content:

• Account Recovery and Access Restoration: Assistance in recovering access to the Client’s own social media accounts that have been lost, hacked, or compromised;
• Impersonation Removal: Identification and removal of fraudulent, impersonating, or fake accounts created in the Client’s name, likeness, or brand identity;
• Negative Content Removal: Removal of harmful, defamatory, harassing, or reputation-damaging content posted on third-party social media profiles targeting the Client.

9.2 Platform Dependency

Social media removal is subject to the terms of service, reporting mechanisms, and enforcement decisions of the relevant platforms (e.g., Meta, X/Twitter, Instagram, LinkedIn, TikTok, YouTube). The Company will use all available legitimate tools, platform reporting processes, and, where applicable, legal channels to secure removal. The Company does not guarantee removal in all cases, but guarantees diligent pursuit and documentation of all reasonable removal avenues.

Where platform refusal or inaction makes direct removal impossible, the Company will provide the Client with a written summary of actions taken and, where applicable, recommend alternative remedies including legal referral or suppression strategies.

10. Cyber Investigation Services

10.1 Scope and Nature of Reports

Cyber Investigation Services involve the analysis of online threats, anonymous attacks, fake review campaigns, coordinated harassment, and digital defamation targeting the Client. The Company conducts investigations using lawful open-source intelligence (OSINT) methodologies, digital forensics techniques, and platform data analysis.

10.2 Reports Are Informational Only — Not Legal Advice

LEGAL DISCLAIMER: All Cyber Investigation reports, findings, assessments, and recommendations produced by the Company are provided for informational purposes only. They do not constitute legal advice, legal opinions, or attorney work product. The Company is not a law firm and does not engage in the practice of law. Clients should consult qualified legal counsel before taking any legal action based on the Company’s investigative findings.

10.3 Client Responsibility for Actions Taken

The Company bears no responsibility or liability for any action taken by the Client, or any third party acting on the Client’s behalf, based upon the contents of a Cyber Investigation report. The Client assumes full responsibility for how investigative findings are used, shared, or acted upon. The Company expressly disclaims any liability arising from the Client’s use of investigation reports in legal proceedings, media statements, or communications with third parties.

10.4 Lawful Methods Only

All investigative techniques employed by the Company are conducted exclusively through lawful means. The Company does not engage in unauthorized access to computer systems, illegal surveillance, or any method that violates applicable federal or state law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) or applicable state computer crime statutes.

11. Fees, Payment Terms, and Taxes

All fees are set forth in the individual Service Agreement executed between the Company and the Client. In the event of any conflict between this Agreement and a Service Agreement regarding fees, the Service Agreement shall control.

• Content Removal: No upfront fee. Full payment due within 72 hours of Removal Confirmation. See Section 4.
• Suppression Services / Google First Page Control: 35% Upfront Fee due before work commences. Remaining balance due upon milestone achievement or per agreed payment schedule.
• Digital PR / Media Placement / Editorial Interviews: Fees due per schedule in the Service Agreement. Non-refundable upon confirmed publication.
• Wikipedia Services: Fees structured in two phases where web property development is required. Full details in the Service Agreement.
• Social Media Removal: Fees due per schedule in the Service Agreement.
• Cyber Investigation: Fees due in advance or per the schedule in the Service Agreement.

All fees are exclusive of applicable taxes. The Client is responsible for any sales, use, value-added, or similar taxes imposed on the services by any governmental authority. Late payments not otherwise addressed by Section 4.4 shall accrue interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by Kentucky law, whichever is less.

12. Mutual Confidentiality and Non-Disclosure Agreement

12.1 Definition of Confidential Information

“Confidential Information” means any non-public information disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”) in connection with this Agreement, whether disclosed orally, in writing, electronically, or by any other means, including but not limited to: client identities, case details, content removal strategies, pricing structures, business methodologies, investigative techniques, third-party relationships, payment terms, and the existence or outcome of any engagement.

12.2 Obligations of Confidentiality

Each party agrees to:

• Hold all Confidential Information of the Disclosing Party in strict confidence;
• Not disclose Confidential Information to any third party without the prior written consent of the Disclosing Party;
• Use Confidential Information solely for the purpose of performing or receiving services under this Agreement;
• Limit internal disclosure of Confidential Information to those employees, contractors, or agents who have a need to know and are bound by confidentiality obligations at least as protective as those set forth herein.

12.3 Company Confidentiality Obligations

The Company treats all Client engagements, case details, personal information, and outcomes with strict confidentiality. The Company will not disclose the Client’s identity, the nature of the services provided, or the results achieved to any third party, except: (i) as required by applicable law or court order; (ii) with the Client’s express written consent; or (iii) to service providers directly involved in performing the engagement who are bound by equivalent confidentiality obligations.

12.4 Client Confidentiality Obligations

The Client agrees not to disclose, publish, or communicate to any third party: (i) the Company’s proprietary methodologies, strategies, or processes; (ii) the identity of third-party platforms, publishers, or intermediaries involved in a content removal or suppression engagement; (iii) the specific pricing, terms, or outcomes of any Service Agreement, without the Company’s prior written consent.

12.5 Duration

Confidentiality obligations under this Section 12 shall survive the termination or expiration of this Agreement for a period of five (5) years. Confidentiality obligations with respect to trade secrets shall survive indefinitely.

12.6 Exceptions

Confidentiality obligations do not apply to information that: (i) is or becomes publicly known through no breach of this Agreement; (ii) was rightfully known to the Receiving Party prior to disclosure; (iii) is independently developed without reference to Confidential Information; or (iv) is required to be disclosed by law, provided the Receiving Party gives reasonable advance written notice to the Disclosing Party and cooperates in seeking a protective order.

13. Client Representations and Warranties

By engaging the Company’s services, the Client represents, warrants, and covenants that:

• The Client has full legal authority to engage the Company for the services described and, where applicable, has the right to request the removal or suppression of the identified content;
• All information provided to the Company is true, accurate, complete, and not misleading;
• The Client is not engaging the Company to remove, suppress, or alter content for the purpose of concealing unlawful conduct, defrauding third parties, or obstructing judicial or regulatory proceedings;
• The Client is at least eighteen (18) years of age or, if acting on behalf of a business entity, is duly authorized to bind that entity to this Agreement;
• The Client’s engagement of the Company does not violate any court order, injunction, regulatory directive, or contractual obligation to which the Client is subject;
• The Client will cooperate promptly and fully with the Company’s reasonable requests for information, approvals, credentials, and access required to perform the services.

A breach of any of the foregoing representations releases the Company from all service obligations and guarantees under this Agreement, and the Client shall forfeit all fees paid without right of refund.

14. Limitation of Liability

14.1 Liability Cap

To the maximum extent permitted by applicable law, the Company’s total cumulative liability to the Client arising out of or related to this Agreement — whether in contract, tort, strict liability, or any other legal theory — shall not exceed the total amount of fees actually paid by the Client to the Company for the specific service giving rise to the claim.

14.2 Exclusion of Consequential Damages

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF REPUTATION, OR EMOTIONAL DISTRESS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.3 Third-Party Platform Actions

The Company makes no representations and accepts no liability with respect to decisions, policies, or actions taken by third-party platforms, publishers, search engines, social media networks, or government entities. The Company is not responsible for changes in third-party platform policies that affect the feasibility or outcome of any service after engagement has commenced.

14.4 Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including acts of God, government action, internet outages, platform-wide policy changes, cyberattacks, or other force majeure events. In such cases, the Company will notify the Client promptly and propose a revised timeline or alternative solution.

15. Indemnification

The Client agrees to defend, indemnify, and hold harmless Respect Network LLC, its members, managers, officers, employees, contractors, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• The Client’s breach of any representation, warranty, or obligation under this Agreement;
• The Client’s use of any deliverable, report, or content produced by the Company in a manner not authorized by this Agreement;
• Any claim by a third party that content provided by the Client for use in press releases, media placements, or Wikipedia articles is false, defamatory, or infringes third-party rights;
• The Client’s failure to remit payment within the 72-Hour Payment Window, resulting in the revocation of Content Licensing Rights;
• Any legal action initiated by or against the Client arising from subject matter related to an engagement with the Company.

16. Intellectual Property

All methodologies, frameworks, strategies, templates, tools, and processes developed and used by the Company are and remain the exclusive intellectual property of Respect Network LLC. Nothing in this Agreement transfers any intellectual property rights of the Company to the Client.

Web Properties created by the Company on behalf of the Client — including websites, social profiles, press release content, and editorial features — become the property of the Client upon full payment of all applicable fees. Until full payment is received, all work product remains the sole property of the Company and the Company reserves the right to withhold delivery or access.

The Client grants the Company a limited, non-exclusive license to use the Client’s name, likeness, brand assets, and biographical information solely for the purpose of performing the services described in this Agreement.

17. Term and Termination

This Agreement commences upon the Client’s acceptance as described in Section 1 and continues until all services under an active Service Agreement are completed, or until terminated in accordance with this Section.

• Termination by Client: The Client may terminate a Service Agreement with thirty (30) days’ written notice. Fees paid for completed work or incurred costs are non-refundable. The Upfront Fee for Suppression Services is non-refundable upon termination by the Client after work has commenced.
• Termination by Company: The Company may terminate this Agreement immediately upon written notice if: (i) the Client breaches any material term and fails to cure within five (5) business days of written notice; (ii) the Client provides false representations; (iii) the Client fails to make required payments; or (iv) continuing the engagement would, in the Company’s reasonable judgment, expose it to legal or regulatory risk.
• Effect of Termination: Upon termination, all outstanding fees for work completed become immediately due and payable. Confidentiality, limitation of liability, indemnification, and governing law provisions survive termination.

18. Dispute Resolution

18.1 Informal Resolution

Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement through good faith informal negotiation. Either party may initiate this process by providing written notice to the other party describing the dispute in reasonable detail. The parties shall negotiate for a period of not less than fifteen (15) days before proceeding to mediation.

18.2 Mediation

If informal negotiation fails to resolve the dispute within fifteen (15) days, the parties agree to submit the matter to non-binding mediation administered by a mutually agreed mediator located in Madison County, Kentucky, or such other location as the parties may agree. Mediation costs shall be shared equally between the parties. The parties agree to participate in mediation in good faith for no less than one full mediation session before proceeding to arbitration.

18.3 Binding Arbitration

If mediation fails to resolve the dispute, the parties agree that all remaining claims shall be resolved by final, binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Richmond, Kentucky. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The Client waives the right to pursue any dispute as a class action or in any representative capacity. All claims must be brought in the Client’s individual capacity only.

18.4 Exception for Injunctive Relief

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in Madison County, Kentucky, to prevent irreparable harm pending resolution of a dispute through arbitration.

18.5 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles. To the extent court proceedings are permitted or required under this Agreement, the parties consent to the exclusive jurisdiction of the state and federal courts located in Madison County, Kentucky.

19. De-Indexing Services and Search Engine Algorithm Changes

19.1 Nature of De-Indexing Services

De-indexing refers to the process by which the Company submits formal removal requests to search engine operators — including Google, Bing, Yahoo, and other applicable platforms — requesting that specific URLs or cached content be removed from their publicly accessible search indices. De-indexing does not constitute removal of content from its source website; it solely affects the visibility of that content in search engine results pages (“SERPs”).

19.2 Successful De-Indexing Defined

A de-indexing engagement is considered successfully completed when the Company receives confirmation — whether through Google Search Console, Bing Webmaster Tools, or equivalent platform notification — that the identified URL(s) have been removed from the relevant search index. Upon confirmation, any applicable payment obligations described in Section 4 are triggered.

19.3 Search Engine Algorithm Changes — Force Majeure and No-Liability Clause

CRITICAL DISCLAIMER: Search engines including Google and Bing periodically release core algorithm updates, index refreshes, and infrastructure changes that may cause previously de-indexed URLs to be re-crawled, re-evaluated, and re-indexed without any action by the Company or the content source. The Company has no control over search engine crawling behavior, indexing decisions, or algorithmic updates. RE-INDEXING OF CONTENT FOLLOWING A SEARCH ENGINE CORE ALGORITHM UPDATE, BROAD CORE UPDATE, SPAM UPDATE, OR ANY OTHER ENGINE-SIDE INFRASTRUCTURE CHANGE IS EXPLICITLY EXCLUDED FROM THE COMPANY’S SERVICE GUARANTEE AND SHALL NOT GIVE RISE TO ANY REFUND OBLIGATION, LIABILITY, OR BREACH OF THIS AGREEMENT.

The Client expressly acknowledges and agrees that:

• Google, Bing, and other search engines are independent third parties over which the Company exercises no authority, influence, or control;
• Core algorithm updates — including but not limited to Google’s Broad Core Updates, Helpful Content Updates, spam policy enforcements, and full index re-crawls — may cause content that was previously removed from search results to reappear in SERPs, irrespective of any prior de-indexing confirmation;
• The re-appearance of previously de-indexed content in search results following a major engine-side algorithm shift, index refresh, or infrastructure migration does not constitute a failure of service, a breach of guarantee, or grounds for refund;
• The Company’s de-indexing guarantee applies to the confirmed removal of content from search indices at the time of completion and does not extend to the indefinite suppression of content against future algorithmic decisions made unilaterally by search engines;
• Search engine indexing is an inherently dynamic process and no firm in the online reputation management industry — including the Company — can guarantee permanent de-indexing in absolute perpetuity against all possible future algorithm or infrastructure changes.

19.4 Company’s Response to Algorithm-Driven Re-Indexing

Notwithstanding the foregoing, the Company genuinely values Client outcomes. In the event that a previously de-indexed URL reappears in search results due to a documented search engine core algorithm update or index re-crawl event — and not due to any action by the Client, the source website, or a third party — the Company will, as a courtesy service:

• Review the re-indexed URL and confirm whether the re-appearance is attributable to an algorithm event;
• Re-submit a de-indexing request to the applicable search engine on the Client’s behalf at a preferential rate to be agreed in a supplemental Service Agreement;
• Provide the Client with a written assessment of the cause and recommended remediation strategy.

This courtesy response does not create any new legal obligation or guarantee and is offered at the Company’s discretion. The Client acknowledges that re-submission of de-indexing requests following algorithm-driven re-indexing constitutes a new service engagement, not a continuation or warranty extension of the original engagement.

19.5 Interaction with Content Licensing Rights

For content that was removed from its source website and simultaneously de-indexed from search engines, the Content Licensing Rights provisions of Section 4 apply exclusively to the source-level removal. De-indexing from search engines is a separate and distinct service. The revocation of Content Licensing Rights under Section 4.4 affects only the source-level removal guarantee and does not independently cause search engine re-indexing, which is governed solely by the search engine’s own crawling and indexing infrastructure.

However, where source-level content is restored at the third-party website level (as a consequence of Content Licensing Rights revocation under Section 4.4), search engines may subsequently re-crawl and re-index that content as part of their normal operations. Such re-indexing following source restoration is a foreseeable natural consequence of the Client’s payment default and does not create additional liability for the Company beyond what is described in Section 4.4.

20. General Provisions

• Entire Agreement: This Agreement, together with any executed Service Agreement, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior negotiations, representations, and understandings.
• Amendments: This Agreement may be amended by the Company upon thirty (30) days’ written notice to the Client. Continued use of services after the effective date of an amendment constitutes acceptance.
• Severability: If any provision of this Agreement is found invalid or unenforceable by a court or arbitrator, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.
• Waiver: The Company’s failure to enforce any provision of this Agreement shall not constitute a waiver of its right to enforce that provision in the future.
• Assignment: The Client may not assign this Agreement or any rights hereunder without the Company’s prior written consent. The Company may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets.
• Notices: All legal notices under this Agreement shall be in writing and delivered to the Company at 2212 N 2nd St, STE 100, Richmond, KY 40475, or info@respectnetwork.com. Client notices shall be delivered to the email address on file with the Company.
• Headings: Section headings are for convenience only and do not affect the interpretation of this Agreement.
• Counterparts: This Agreement may be executed electronically, and electronic signatures shall be deemed valid and binding.

21. Contact Information

For questions about this Agreement, to submit a dispute notice, or to exercise any rights described herein, please contact:

Respect Network LLC

Attn: Legal / Compliance

2212 N 2nd St, STE 100, Richmond, KY 40475, USA

Phone: +1 (859) 667-1073

Email: info@respectnetwork.com

Website: www.respectnetwork.com

By engaging our services, you acknowledge that you have read this Agreement in its entirety, understand its terms, and agree to be legally bound by it. If you do not agree, do not use our services.