Respect Network service
Removal of fake and rule-breaking Trustpilot reviews and wrong or duplicate profiles, and recovery of your TrustScore.
12,480+
Negative Links Removed
3,250+
Positive Press Placements
850+
Interviews Published
420+
Major Media Features
We find the part of the review that breaks the rules and build the flag around it.
Flagged reviews stay visible while Trustpilot asks the reviewer for documentation, so a vague flag achieves little and a documented one can work. We handle the analysis, the flag and the follow-up, and we assess your reviews free before we start.
What we remove
01
Each review is mapped to the guideline it breaks, then flagged with documentation that meets Trustpilot’s process.
02
Reviews from people who never bought from you, rivals and former staff with a grudge.
03
The legal route for provably false statements of fact, taken carefully and only after advice.
04
A calm, professional reply and a business profile that is claimed, accurate and complete.
05
Where a review stays, we lift your overall picture with genuine invitations and monitoring.
Where we deliver
How it works
You send the links. We read each review against Trustpilot’s guidelines and the law and rank them by damage.
We gather the records and quotes that show which rule a review breaks, ready for the seven-day documentation window.
We flag the review with the evidence and escalate when the first answer is a refusal or an automated reply.
We reply to reviews that stay and work on your rating within Trustpilot’s rules.
We handle the analysis, the flags and the follow-up so you do not have to.
Public cases show why flagging without documentation fails and why shortcuts backfire.
The lesson is to flag with real documentation, never offer incentives to remove reviews, and use the legal route only for provable false statements of fact. We work within Trustpilot’s rules and have no partnership with Trustpilot.
We argue from the guidelines, not from the fact that the review is negative.
Flags that say only that a review is unfair do not succeed. A flag that shows the reviewer was never a customer, or that the review exposes private information, is far more likely to. Threatening legal action over a review can also draw more attention to it, as the Waymouth case showed, so we weigh that before any legal step. Where a review will not come down, we say so before we start and plan around it.
Typical scenarios
01
A one-star review describes an order that does not exist in your records.
→ We document that there is no purchase or contact under that name and flag it as not based on a genuine experience.
Our goal: Review removed and your rating restored
02
A review names an employee and shares their personal details.
→ We flag it under the personal information guideline and escalate with documentation.
Our goal: Review removed
03
A second profile with a similar name splits your reviews, or reviews meant for another company land on yours.
→ We assemble company records and request a merge or correction through Trustpilot.
Our goal: Profile corrected or merged where the records support it
Pay-for-results guarantee
Eligible US cases can be handled on a payment-on-removal basis. We may ask for an escrow or deposit, and clients outside the US pay through escrow or a deposit. Social media and YouTube removal is our guaranteed removal service, so it requires upfront payment. Terms are confirmed in writing before we start.
FAQ
No. Trustpilot lets businesses flag reviews for fake content, harmful language, personal information, conflicts of interest or defamation, but not simply because a review is negative or disputed. We find the specific part of the review that breaks a guideline and build the flag around it.
Trustpilot replaces the review with an “under assessment” message and asks the reviewer for documentation showing they were a customer. If none is provided within seven days, the review is removed. If the reviewer does respond, the review can stay, so the quality of your own evidence matters.
Yes, serious ones. The FTC charged telemedicine firm NextMed in July 2025 over offering gift cards to consumers who removed or changed negative reviews and conditioning refunds on deleting negative feedback. We never offer incentives for removal and we advise clients not to either.
Sometimes. A profile for the wrong business, a duplicate profile, or a profile that should be merged with another can be raised with Trustpilot with the company records that show the problem. A profile for a real, trading business generally stays, so we assess your case first and tell you honestly what is realistic.
That is one of the stronger grounds. A review from someone with no purchase, booking or contact can be flagged as not based on a genuine experience. We gather the records that show no link to the reviewer and submit them, then escalate if the first answer is a refusal.
Rarely as a first step. The legal route is for provably false statements of fact, handled through counsel. Even where a court finds reviews defamatory, proving losses from specific reviews can be difficult, and public legal threats can trigger the Streisand effect. We advise before any legal step.
Yes. Mass-flagging reviews is the pattern regulators have criticized, and flags without documentation achieve little. We flag only reviews that clearly break a guideline, one by one, with the evidence for each.
There are further routes. We can resubmit with stronger evidence, post a professional public reply, and work on your rating within Trustpilot’s rules, including genuine review invitations sent to all your customers. We also build content that supports your reputation in search.
Yes. A business can reply publicly to a review. A calm, factual reply shows future customers you take feedback seriously and often counts for more than the review itself. We write the reply and advise when not to reply at all.
We cannot guarantee removal. Payment on removal is available to eligible US clients; we may ask for an escrow or deposit, and clients outside the US pay through escrow or a deposit. Every decision is Trustpilot’s or the court’s, so we assess your reviews first and confirm the strongest route and the terms in writing before we start.
Still have a question? Talk to our team
Sites we handle
Each platform has its own rules, reporting tools and escalation routes. Choose the one where the content lives.
Bing Content RemovalBing de-indexing and removal of negative pages, personal information and outdated results from Bing search, Bing images and Copilot answers. 
Glassdoor Review RemovalRemoval of fake, defamatory and rule-breaking employer reviews from Glassdoor, and recovery of your employer brand. 
Yelp Review RemovalRemoval of fake, defamatory and rule-breaking Yelp reviews, and recovery of your star rating. Send us the review links. We review them confidentially, free of charge, and show you the strongest route to getting them removed.
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